F.A.Q.

Gentle Cleanser Gel with Makeup Removal

Can I use it without wearing makeup?
Definately! it can be used as a normal cleanser.
Is this cleanser suit for sensitive skin?
This product is probiotics based and is very gentle for all skin types, so no worries.
Is this product drying?
Not at all. it is beloved for its ability to thoroughly cleanse and remove face makeup without stripping the skin of essential moisture. With claming sophpra angustifolia and chrysanthellum indicum extract, and lactobacillus ferment, the cleanser leaves skin feeling supple and refreshed.
Do I need to use cleanser to clean my face again after removing my makeup?
That's not necessary. This product can make you clean face and remove makeup in one go.

Why this double serum needs to be dissolved first?
The ingredients in the Micro-Gem bioactive locker needs to be mixed with the serum liquid in order to give it a full play.
Why should it be used up within a month after dissolution?
The ingredients in both containers are very active, once they are dissolved, their bioactivity will drastically shorten.
Is it normal if there is some sediment after the dissolution?
Since we use bioactive technology, sometimes there will be some cell residue. This is normal, so don't worry.

Q: I just want to whiten my skin and don't need to control oil. Can I use it?
This product controls oil by improving the balance of water and oil. Oily skin produces less oil, while dry skin becomes more hydrated. It can be used for all skin types.
Q: How many times do I need to use it every day?
In theory, the more times you use it, the better the effect. In practice, it is recommended to use it at least once in the morning and once at night. Using it more often will be better.
Q: How to repair sunburn?
If exposed to sunlight for a long time, it is recommended to use it frequently and several times a day.

Q: Is this product not moisturizing enough?
This product is mainly focused on being moisturizing without being oily. It uses 7-layer hyaluronic acid technology to ensure excellent water-locking and moisturizing abilities.
Q: I have a lot of blackheads, can it be used?
This product has a good oil control effect and can help improve blackheads
Q: I am prone to acne, can it be used?
This product has a good oil control effect and can help improve acne.

Can sensitive skin use it?
Sensitive skin can use it, pay attention to facial moisturizing after use.
Can it be used for acne?
If acne is not damaged, it can be used. If the acne is damaged, it needs to wait for the damage to heal before use.